
How to Reset Your Trezor Device Using Trezor.io/Start
Resetting a Trezor hardware wallet is sometimes necessary—whether you’re troubleshooting, handing the device to a new owner, or starting fresh with a new wallet setup. This process removes all data from the device and returns it to its original factory state.
Trezor.io/Start provides a secure, guided path for safely resetting your device. This step-by-step guide walks you through the full reset process using the official Trezor interface.
When Should You Reset Your Trezor?
You might consider resetting your Trezor device if:
- You’ve forgotten your PIN and can no longer access your wallet.
- You want to erase the current wallet and generate a new one.
- You’re preparing to give the device to someone else.
- You plan to restore a different wallet from a recovery seed.
- You suspect your recovery phrase has been exposed and need to replace it.
What You’ll Need
To complete the reset securely, ensure you have:
- Your Trezor Model One or Model T device.
- A USB cable to connect the device to your computer.
- Access to a secure, updated browser (Chrome or Firefox recommended).
- An internet connection and access to Trezor.io/Start.
- Your recovery seed (if you plan to restore an existing wallet after reset).
Step-by-Step Instructions
Step 1: Open the Trezor Start Page
On your computer, go to Trezor.io/Start. This page links to the Trezor Suite desktop app or the browser-based interface.
Step 2: Connect Your Device
Use the USB cable to plug your Trezor into your computer. Wait for the interface to detect your device.
If prompted, enter your current PIN. If you’ve forgotten it or don’t have access, skip to the section on Automatic Reset via PIN Failures.
Step 3: Open Trezor Suite or Web Interface
Once connected, either launch the Trezor Suite desktop application or continue with the web-based setup. Both interfaces support device reset.
Step 4: Navigate to Device Settings
After your device is recognized:
- Go to Device Settings in the left-hand menu.
- Scroll to find the “Wipe Device” or “Reset Device” option.
Step 5: Confirm the Reset
Click the reset option. You will be asked to confirm the action on the device screen itself. This added layer ensures that only someone physically holding the device can complete the process.
Step 6: Device Is Reset
Once confirmed, the Trezor device will erase all data. It will reboot and return to the initial startup screen, ready for setup.
Alternate Method: Automatic Reset by PIN Entry Failure
If you don’t remember your PIN, Trezor has built-in security to prevent brute-force access:
- Each incorrect PIN entry triggers a delay before the next attempt is allowed.
- After 16 incorrect PIN entries, the device automatically wipes itself as a protective measure.
This auto-wipe restores the device to factory settings. You can then set it up again or recover a wallet using a valid recovery seed.
After Reset: What to Do Next
Once your Trezor has been reset, you will see the welcome message on the device and in the Trezor Suite or browser interface.
You now have two options:
-
Create a New Wallet:
Start fresh with a new wallet. You’ll be guided through creating a new recovery seed. Store it safely—this is the only way to access your new wallet if the device is ever lost or reset again. -
Recover an Existing Wallet:
Use your 12-, 18-, or 24-word recovery seed to restore access to a previous wallet. This is ideal if you're transferring your setup to a new Trezor or reclaiming access after a reset.
Tips for Safe Resetting
- Always double-check you're on the correct site (Trezor.io/Start).
- Never enter your recovery seed on any website or type it into a keyboard. It should only be entered on your Trezor device.
- Secure your seed phrase offline before performing any reset.
- Do not proceed with a reset unless you’re confident you no longer need access to the current wallet or have a secure backup.
Final Thoughts
Resetting your Trezor through Trezor.io/Start is a secure, reliable process designed to protect your digital assets. Whether you're solving a login issue, switching users, or starting over, this procedure gives you a clean slate while maintaining the integrity of your wallet's security.
Just remember: once you reset the device, there's no going back unless you’ve securely backed up your recovery seed. Always handle wallet resets with the same caution you'd apply to physical assets—because in crypto, you are your own bank.